Project 4) How to Say It

Kim Logue is talking today about Balanced Feedback, so really, she says, the name of her speech should be: Why I love Toastmasters!
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Greetings Fellow Toastmasters

Today I decided to talk for 5 minutes on a topic I am passionate about rather than presenting a formally pre-prepared speech. I am really grateful to Toastmasters as a forum and I really look forward to YOUR feedback on this kooky experiment!

Balancing feedback has become increasingly important to me personally because of my learning curve in a new position at the Bank, as well as my recently re-established role as a horseback riding instructor who takes beginners through the introductory program at Myrrdin stables in Georgetown. Not to mention the feedback one benefits from as a Toastmaster!!!

1) I think what we do here is all about providing balanced feedback. We offer evaluations that are helpful, positive, constructive and motivational opinions.
- The tone and content of an evaluation have a great impact: too kind and you deprive the speaker of a spark to improvement and too harsh can cause true hardship;
We are learning to be a better listener and more critical thinker

Toastmasters Script=
Mention something the speaker did well
Mention something that could be improved
And make a SPECIFIC recommendation for improvement

What you feel is important
Be honest and clearly address an issue

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2) As an break out room facilitator I was trained that in order to provide the most effective feedback, use name and provide positive to next time feedback in 3:1 ratio.

Satistically 10 to 1 negative outweighs positive - A friend at a party fat pants story

Another key is considering negative feedback as next time feedback. Not woulda shoulda coulda but FUTURE focused.

discuss phrasing using handout


Conclusion=
I enjoy receiving feedback from Toastmasters, and I look forward to developing my skills in presenting it. Thanks for allowing me to share some of the important tips I came across on the topic.

Proposed Balanced Feedback Script Handout

Fellow Toastmaster (use name),

I liked (state skill). What you said was (provide direct quote from work), and that was good because (state benefit).

My next time feedback for you is (state most important suggestion.) This would be good because (state benefit). This could be accomplished by (make specific recommendation for improvement).